Texting with Super Station

Effective date: August 24, 2026 · Super Station, 1650 Monument Boulevard, Concord, CA 94520 · Program: Super Station Customer Care Messaging

1. Program description

Super Station Customer Care Messaging is a conversational, two-way text messaging service on our main business phone number, (925) 685-0101. It exists so you can text us questions about our services, pricing, hours, and appointment availability, and receive replies, quotes, and updates about your vehicle. Replies may be written by our staff or by an automated assistant that answers common questions, with staff follow-up when needed.

We do not send marketing or promotional text messages. Every message we send is a conversational reply related to your inquiry or your vehicle's service.

2. How you opt in

You opt in by sending a text message to (925) 685-0101 — the same number published on this website, our Google Business Profile, our storefront signage, and our invoices. By texting us first, you consent to receive conversational replies from us related to your inquiry.

If you share your phone number with us in person or over the phone and would like text updates, we'll ask you to send us a quick text first so that your consent is clearly on record.

Consent to receive text messages is never a condition of purchasing any goods or services from us.

When your number is first opted in, you'll receive a confirmation message like this one:

Super Station: You're opted in to conversational messages from our team. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or call (925) 685-0101. Reply STOP to opt out.

3. Message frequency

Message frequency varies depending on your conversation with us. Most customers receive only a handful of messages related to their question or their vehicle's visit.

4. Fees

We never charge for text messages, but message and data rates may apply according to your mobile carrier plan.

5. Opting out

Text STOP to (925) 685-0101 at any time to stop receiving messages (STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also work). After you opt out, we'll send one final message confirming you've been unsubscribed, and nothing further. You can rejoin at any time by texting START.

6. Help

Text HELP for assistance, call us at (925) 685-0101, or email [email protected].

7. Privacy

Your phone number and messages are handled as described in our Privacy Policy. We do not share your mobile phone number or your text messaging opt-in consent with any third parties or affiliates for their marketing purposes. We do not sell your personal information.

8. Carriers

Wireless carriers are not liable for delayed or undelivered messages.

9. Changes to these terms

If we change how the messaging program works, we'll update this page and the effective date above.

10. Contact us

• Super Station, 1650 Monument Boulevard, Concord, CA 94520
• Phone: (925) 685-0101
• Email: [email protected]